As my 2+ month sojourn back in Massachusetts this summer is starting to come to an end, it's got me thinking yet again about the differences between living and working in Spain and here. Both Madrid and Boston have their advantages and disadvantages, and obviously my personal experiences can't speak for everyone else's.
However, here are some of the differences that stand out to me most at the moment:
God bless America
Customer service that you can actually consider a service to the customer.
This probably isn't a surprise. In fact, I've probably ranted about Spain's absolute lack of customer service in the past. It's a refreshing change to be back in a country where if you go out to a restaurant, the waiter/waitress is much, much more likely to actually care about getting you what you ordered, and you don't have to wait half an hour for them to bring you the check. Or, for example, I had a problem with an Amazon order, so I sent an (albeit slightly angry) email and got an extremely helpful and apologetic response within minutes. What a difference from, oh let's say Movistar, who, aside from not even having toll-free numbers, makes you wait half an hour just to speak with them and then doesn't even help you at all (and that's if they don't hang up on you in the process first).
Government employees who don't have a stick up their you-know-what.
Definitely not all government employees are pleasant and/or enjoy their job, but 1) they do much more work than the funcionarios in Spain and 2) they are much more polite. When gathering documents for my visa, I had to contact the Secretary of State office with a question, and not only did I get a real live person on the phone, but when they weren't able to answer my question, they forwarded me to someone who could, and when I got this person's voicemail I left a message, thinking I probably should have just called back later - but nope! She actually called
me back. Later on, visiting the office in person, the security guards were friendly and polite. I suppose it's not fair to compare this with, say, the immigration office at Aluche in Madrid, but the difference is still like night and day.
Tap water! Free! Everywhere!
There's nothing like going to a restaurant and having a glass of ice water placed down in front of you before you've even had a chance to order it. As opposed to Spain, where they grumble at you if you even request a glass of tap water and then you're lucky if they don't try to charge you for it.
Oh, the places you'll go!
...in August. That's right, here in the good old US of A people actually work in August. Which means places are actually open. On a regular basis. No closing three hours for siesta (ever). Oh, and the banks are open past 2 pm. Some til 7! Many on Saturdays! Most government offices til 5! Grocery stores on Sundays past 2 pm! Oh, the places you'll go, indeed.
España, te quiero
Your meal at a restaurant that says it's 15 euros is actually 15 euros.
Tax included, and tipping absolutely not necessary (though most likely not deserved). It's always rough coming back to Massachusetts and getting back into the habit of expecting to pay (sometimes significantly) more than the price on the menu. Or in a store, more than the price on the shelf tag. Always including tax already rolled into the price is something I think Spain (or the EU, actually) does right.
Leavin' on a jet plane.
Long gone are the days when you can get dirt cheap plane tickets for say, 15 euros (at least leaving Madrid). Estamos en crisis. Nevertheless, there are still roughly 50 countries all packed into a continent only a fraction of the size of the US. And plane tickets, though perhaps not as cheap as a couple of years ago, are still generally vastly cheaper than short haul flights in the US. While I would love to start venturing through other continents, having the opportunity to visit so many countries in Europe so easily is one of the reasons I love living in Spain.
A metro that takes you from one part of the city to another in a shorter time than you can walk the distance.
Oh, that's what the metro is
for, you say? I guess this is specific to Madrid and Boston, but even though Madrid's metro system may quickly be going to shit, this is at least decades behind Boston's tragic excuse for a public transportation system. I was roughly 20 minutes late to my visa appointment in Boston thanks to the god-awful Green Line train, for which I not only had to wait 15 minutes, but also spent way to long sitting on as it chugged at a likely two-miles-per-hour pace from one station to the next. I would expect this perhaps at 10 pm, but nope; all this took place smack dab in the middle of the morning. (Might I add that particularly for the green line, this is not unusual.)
Relaxing summer afternoons/evenings/nights on the terraces of restaurants everywhere.
I'm not usually one to hold back from criticizing the overly laid-back lifestyle of most
of Spain, but I do actually think it has its benefits. While I know
this is a
huge generalization, from my perspective, the Spanish tend to be a more relaxed and happier people who highly value socialization with friends and family. This isn't to say we Americans don't - but if you compare the amount of people that sit outside at restaurants and bars during the good-weather seasons with (for example) the northeast of the US, Spain wins. I love (to an extent) this atmosphere and this mindset that relaxation and socialization are important, and that your job isn't everything.
Of course, the list of things that I like coming home to in the US includes seeing friends and family that I haven't seen for months, if not years. But I figured that's a given :)